Our CEO, Elese Coit, was Head of Project and Program Management for British Telecom Americas. She was in charge of the Project and Program Managers and the professional discipline and managed the regions’ many complex network implementation projects and teams.
That was not the last time I heard a story and gasped, “What were they thinking!?” In fact, they seemed to be everywhere… reasonable, sensible, professional people somehow losing it for a moment and ruining relationships with colleagues on whose cooperation they absolutely depended, or poisoning the trust of clients whose business was paying for their mortgage. It made no sense to me.
It was as if there was a kind of “crazy virus” that could infiltrate your head and suddenly you’d be saying and doing damaging things…but couldn’t stop yourself.
What shocked me was not that this could happen, but that it happened to people who knew better. I assumed that if you had enough time on the job, seniority, experience and good training in your craft, you were safe — immunized against childish outbursts such as shouting matches, vitriolic emails, giving the stink eye or the silent treatment.
I resolved this would not happen to me. I set out to understand and unravel this mystery once and for all so that I could pass it on to my teams. TrueChange is the result.” ~ Elese Coit
Giving business the power to create great teams and projects
by focusing on the human dimension.